Contact support
Email [email protected].
Planned hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time.
Include the Clover merchant name, a description of the issue, and a screenshot when possible. Never send passwords or full card numbers.
Quick troubleshooting
Dashboard does not load
Refresh the page and open the app from your Clover dashboard.
Sales appear delayed
Wait a few minutes, refresh the dashboard, and confirm the merchant and date.
Cannot generate an offer
Select a business type and confirm the day's sales status has loaded.
Frequently asked questions
Does the app edit payments or orders?
No. The current version uses read-only permissions.
Why did it open without an authorization screen?
An already authorized merchant may be sent directly to the dashboard.
How do I report a bug?
Email the steps, expected behavior, actual behavior, device or browser, and a screenshot.